Took it in today and was told I have no brake pads and it's not safe to ride. Each time I was told it was safe to ride and it was not a problem. I brought it to store several times concerned. Also brakes have sounded strange for 6 weeks. 4th time I take it into store today and was told the person that assembled bike stripped the area the bike attaches to frame and used the wrong bolts. Bike falls over in my garage several times. I brought it in several times to the Berkeley store complaining it didn't work. Bike shop that put it together messed up and stripped the screws that hold kickstand to the frame. Too bad someone doesn't take control of this as it is apparently getting out of hand. I see these types of complaints are not isolated either. I don't know who owns Rad bikes but whom ever it is.is poorly represented by their customer service employees. Since they are still selling these same bikes, he insisted they take it out of one of the new bikes or refund/return his bike. Five days later.they send him an e-mail saying the motherboard is backordered. They determined from the video the motherboard was bad and they would send him another - for him to install. After calling customer service from our site and waiting on the phone for nearly 30 minutes, he was advised to take a video performing several functions and sending it in so they could assess it visually. On his 3rd time out, the throttle would not engage. On his second ride, there were no apparent problems.
The incorrectly placed mechanism caused the chain to fall off when he tried to switch gears. The service center explained the issue as an incorrectly placed mechanism. He took it to a service center (recommended by Rad customer service) to have it put back on.
Rad electric bike plus#
bike inseam between 28"-36.Lemon Rad City 5 Plus purchased March, 2022. *Measured from bottom of the pedal strokeġ35 mm rear dropout width, 12 mm axle diameter, 10 mm flats Rest assured, our engineers rigorously test each component to guarantee quality and compatibility. To ensure uninterrupted shipping, some parts may differ from those listed. Kenda Kontact, 27.5 x 1.95" (650B) 4-ply with K-Shield puncture-resistant liner, reflective sidewall, standard tubed tire *tires received may not include branding Optional accessory sold separately - side mounted, toolless adjustable lean angleĬomposite platform pedals with reflectors, CrMo axle, standard 9/16" x 20 TPI threading
Semi-intergrated 1-1/8", straight steerer dual-sided aluminum chainring guardġ6 tooth freewheel, 16, model: LY-BB16T8VNF If you’re going it alone, carefully hold the book in place and measure from the ground to the top of the book spine.Īluminum alloy comfort grip levers with motor cutoff switch and integrated bellĥ0T chainring 170 mm crank length square-taper J.I.S. If you have a buddy helping you, get them to measure from the floor to the top of the book spine while you hold the book in place. This may be a bit awkward, but is way more comfortable - and safer! - than trying to ride a bike that is too big. Slide the book upwards towards your groin until it is solidly against your body. Place a hardcover book against the wall with the spine of the book facing upward. Wearing your regular riding shoes and with your back to the wall, stand with your feet spread so there is about 7 inches between them - this is about the distance apart your feet would be when straddling a bike with your feet on You’ll use this number on the chart to get a feel for how the different models will fit you. This will typically be an inch or two longer than the length of your trousers, but you’ll want to measure to be sure. Your “bike inseam” - or inside leg length - is the distance between your body where it sits on your bike saddle and the ground.